InterActive Builders’ commitment to your satisfaction drives our approach to construction, sales and particularly customer service. We adhere to a 3-part credo.
- “A customer is the most important person ever in this office.”
- “A customer is not dependent on us. We are dependent on them.”
- “If we cannot answer a question, it is our job to find that answer within 24 hours.”
Our hands-on approach works to overachieve on your behalf every time. Behind the scenes we hold weekly meetings to ensure that everything is moving ahead correctly and on schedule.
We also meet with you often for quality control, reviewing every aspect of your new home with you, and to ensure your peace of mind in quality new home construction.
Our extended professional family of architects, subcontractors and craftspeople share our dedication to quality, excellence and you. As a privately owned area homebuilder, everything that bears our name must adhere to our high standards.
Their dedication to “doing it right the first time” and our established systems and procedures provide benchmarks to assure that our homes always meet your expectations.
When you purchase with InterActive Builders, you receive a detailed home specifications and descriptions binder and a home owners manual.
The former tells you everything you need to know about the features, materials and finishes in your new home, and the latter includes all your purchase documents, warranty information and customer service policies. We ask you to bring these to all of your meetings with us, where we can refer to them as necessary.